VVersantProEnglish fluency practice
Support and feedback

We would like to hear from you

Contact us about a technical problem, an unclear exercise, a content suggestion, or an idea that could make English practice more useful.

Contact support

When writing to us, include a short description of the issue, the page where it occurred, the device or browser you used, and a screenshot if it is safe to share. Please do not send passwords or sensitive account information by email.

What you can contact us about

Technical issues

Report broken links, loading problems, audio or microphone issues, and unexpected behaviour.

Practice content

Tell us when a sentence is unclear, a prompt needs correction, or an exercise is too easy or difficult.

Suggestions

Share ideas for new modules, explanations, accessibility improvements, or study features.

Education partnerships

Teachers, trainers, and placement teams may contact us about responsible educational use.

Response expectations

We review messages as time permits. A response is not guaranteed within a fixed period, and sending multiple copies of the same request may delay support. For account security, we may ask you to verify ownership through the email address associated with your account.